Implementation Consultant
4 weeks ago
About the Role
The Implementation Consultant plays a crucial role in guiding new clients through the HighQ implementation process, ensuring all commitments are met or exceeded. As a trusted advisor, they build and maintain long-term client relationships, providing expert guidance and support to ensure the client's successful and optimum utilization of Legal Tracker & HighQ products and solutions.
Key Responsibilities
- Managing new client implementation projects, including schedules, deliverables, and issue tracking
- Establishing and maintaining customer long-term relationships
- Ensuring the client's successful and optimum utilization of Legal Tracker & HighQ products and solutions
- Providing HighQ product support and problem-solving
- Assisting in the growth of HighQ and Thomson Reuters' product and services business
About You
To be successful in this role, you will have 4+ years' experience as an Implementation Consultant supporting Thomson Reuters Legal Software products. You will possess strong knowledge of Thomson Reuters products, specifically the Litigation Support suite of products, and experience managing complex legal cases involving large amounts of data. Excellent communication skills, both written and verbal, are essential, as is the ability to work independently and manage time effectively.
What's in it for You?
As a member of the Thomson Reuters team, you will enjoy a hybrid work model, comprehensive benefit plans, and a culture that values diversity, inclusion, and flexibility. You will have access to LinkedIn Learning, the Talent Marketplace, and Ten Thousand Coffees, and will be part of a team that is committed to making a positive impact on society.
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