Clean Energy Customer Support Associate

5 days ago


Ellicott City, Maryland, United States VPExecs Full time
Job Description

**About Us**

VPExecs is a leading provider of cost-effective solar energy solutions to local consumers. We partner with top energy-providing firms to deliver innovative and accessible solar solutions to our community.

**Our Mission**

We aim to provide exceptional customer service and sales support to our clients, helping them transition to renewable energy sources. Our goal is to work with local communities to promote sustainable energy practices and reduce carbon footprint.

**Key Responsibilities**

  • Support sales efforts by executing customer acquisition and field sales strategies
  • Assist customers in person by determining needs and presenting suitable products and services
  • Maintain accurate orders and ensure timely completion of sales transactions
  • Resolve customer requests promptly and accurately, escalating complaints as necessary
  • Communicate effectively both orally and in writing
  • Build productive internal and external working relationships

**Requirements**

  • Prior experience in customer service, retail, or sales roles
  • Excellent customer service skills, including problem-solving and complaint handling
  • Strong written and verbal communication skills
  • Valid driver's license

**What We Offer**

As a Customer Support Associate at VPExecs, you will have the opportunity to work with a dynamic team, learn about the energy industry, and contribute to a sustainable future. If you are passionate about renewable energy and customer service, we encourage you to apply.



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