Customer Service Representative
1 week ago
We are seeking highly motivated individuals to join our team as Customer Service Representatives, providing exceptional customer experiences and driving sales growth.
This role involves utilizing sales techniques, communicating product knowledge, and maintaining knowledge of current sales and promotions to meet pricing and visual standards.
- Build strong relationships with customers through effective communication and product knowledge.
- Maintain accurate knowledge of products, promotions, and pricing to ensure seamless customer interactions.
Responsibilities:
- Promote a cohesive omni-channel experience through exceptional customer service and support.
- Ensure prompt resolution of customer concerns and maintain efficient register processes.
Key Performance Indicators (KPIs):
- Sales growth and customer satisfaction.
- Product knowledge and promotion adherence.
Salary Range: $45,000 - $55,000 per year
Requirements: High school diploma or equivalent required; retail or sales experience preferred.
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