Account Services Manager

7 days ago


Huntley, Illinois, United States HR Manager Full time
Job Overview

We are seeking a detail-oriented Account Manager to provide vital support to team members ensuring seamless customer interactions and contributing to our goal of delivering top-tier service.

This is an entry-level position with opportunities for career growth and professional development.

Main Responsibilities
  1. Serve as a key liaison between teams and clients, ensuring seamless communication and exceptional customer support.
  2. Process customer requests and orders while coordinating delivery schedules and handling follow-up communications.
  3. Stay current on product features, services, and policies to provide accurate, up-to-date information to customers.
  4. Gather and analyze customer feedback to identify areas for improvement, providing insights and reports to management.
  5. Recommend and implement process enhancements to streamline customer support operations and improve satisfaction.
Compensation and Benefits

$50,000 - $55,000 + full benefits (no cost to employees) vision, dental, PTO, 401k + .

Requirements
  • Bachelor's Degree (required for career growth/opportunities).
  • Minimum experience would be an internship during college in a relatable role.
  • Knowledge within Microsoft Office Suite, excellent numbers aptitude.
  • Strong communication skills, with a customer-focused mindset.
  • Work well in a team environment, communicate effectively across various departments.
About Our Culture

We pride ourselves on collaboration, innovation, and customer satisfaction.

We work closely with our customers to build long-lasting relationships by delivering tailored solutions designed to meet their specific requirements.



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