Account Services Manager
7 days ago
We are seeking a detail-oriented Account Manager to provide vital support to team members ensuring seamless customer interactions and contributing to our goal of delivering top-tier service.
This is an entry-level position with opportunities for career growth and professional development.
Main Responsibilities- Serve as a key liaison between teams and clients, ensuring seamless communication and exceptional customer support.
- Process customer requests and orders while coordinating delivery schedules and handling follow-up communications.
- Stay current on product features, services, and policies to provide accurate, up-to-date information to customers.
- Gather and analyze customer feedback to identify areas for improvement, providing insights and reports to management.
- Recommend and implement process enhancements to streamline customer support operations and improve satisfaction.
$50,000 - $55,000 + full benefits (no cost to employees) vision, dental, PTO, 401k + .
Requirements- Bachelor's Degree (required for career growth/opportunities).
- Minimum experience would be an internship during college in a relatable role.
- Knowledge within Microsoft Office Suite, excellent numbers aptitude.
- Strong communication skills, with a customer-focused mindset.
- Work well in a team environment, communicate effectively across various departments.
We pride ourselves on collaboration, innovation, and customer satisfaction.
We work closely with our customers to build long-lasting relationships by delivering tailored solutions designed to meet their specific requirements.
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