Customer Success Coordinator

3 days ago


Huntley, Illinois, United States HR Manager Full time
About the Role

We are seeking an experienced Account Manager to join our team in Huntley, IL.

This is an entry-level position with opportunities for career growth and professional development.

Key Responsibilities
  1. Serve as a key liaison between teams and clients, ensuring seamless communication and exceptional customer support.
  2. Process customer requests and orders while coordinating delivery schedules and handling follow-up communications.
  3. Stay current on product features, services, and policies to provide accurate, up-to-date information to customers.
  4. Gather and analyze customer feedback to identify areas for improvement, providing insights and reports to management.
  5. Recommend and implement process enhancements to streamline customer support operations and improve satisfaction.
What We Offer

$50,000 - $55,000 + full benefits (no cost to employees) vision, dental, PTO, 401k + .

Requirements
  • Bachelor's Degree (required for career growth/opportunities).
  • Minimum experience would be an internship during college in a relatable role.
  • Knowledge within Microsoft Office Suite, excellent numbers aptitude.
  • Strong communication skills, with a customer-focused mindset.
  • Work well in a team environment, communicate effectively across various departments.
About Us

We are a cutting-edge manufacturing company at the forefront of innovation.

We specialize in advanced technological solutions that drive efficiency, optimize processes, and enhance product quality.

We work closely with our customers, building long-lasting relationships by delivering tailored solutions designed to meet their specific requirements.



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