District Manager II

5 days ago


Pewaukee, Wisconsin, United States Hobart Service Full time
Job Description

Hobart Service, an Illinois Tool Works Company, is a trusted source for Commercial Food Equipment Service Solutions. Our team of over 1,700 associates nationwide serves as valued partners to our customers, providing exceptional customer service, giving back to the communities where they live and work, and demonstrating the ITW values of Integrity, Simplicity, Trust, Respect, and Shared Risk.

Key Responsibilities
  • Lead and direct multiple assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels.
  • Manage and administer general business operations for their branch, providing strategic leadership and day-to-day management of a team of Field Service Technicians, Administrative Staff, and lower-level supervisory staff.
  • Develop, maintain, and manage a highly technical field service team, overseeing installations, preventative maintenance, equipment upgrades and updates, and sales support for new systems.
  • Establish and grow customer relationships, focusing on meeting or exceeding financial metrics and customer satisfaction results.
  • Talent development, increasing employee retention and engagement levels.
Requirements
  • Bachelor's Degree and at least 5-7 years of leadership experience in a distributed Service industry environment or equivalent experience.
  • Sales Strategy and Customer Development.
  • Experience managing a Profit & Loss statement, cost control, inventory management, customer-facing metric management.
  • Experience dealing directly with customers.
  • Supervisory/direct staff management.
  • Demonstrated project management skills.
  • Strong communication skills; verbal and written.
Additional Information

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Hobart Service is committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.


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