Technical Writer for ServiceNow Platform
19 hours ago
Samsung SDS America is seeking a skilled Technical Writer to join our Zero Touch Mobility (ZTM) Team.
The ideal candidate will possess a strong blend of technical understanding, writing proficiency, and instructional design capability to create comprehensive, user-friendly documentation for our ServiceNow platform product.
Responsibilities include collaborating with technical staff and product teams to gather product specifications and features, creating and maintaining tailored documentation for various personas, and developing a technical knowledge base.
The successful candidate will have a proven ability to translate complex information into clear, concise content and deliver engaging and effective documents across diverse audiences.
Key qualifications include a Bachelor's degree in Technical Writing, Education, Communication, or a related field, and ~5+ years of proven experience in technical writing in a technical or complex product environment.
Additional requirements include strong conversational knowledge of technology principles, proficiency with documentation tools like Microsoft Office Suite and Confluence, and the ability to manage multiple projects simultaneously.
We offer a competitive compensation package, including top-notch medical, dental, vision, and prescription coverage, flexible spending accounts, and paid holidays.
Samsung SDS America is an equal opportunity employer and welcomes applications from diverse candidates.
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Technical Writer for ServiceNow Platform
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Ridgefield Park, New Jersey, United States Samsung SDS America Full timeJob DescriptionAt Samsung SDS America, we are seeking a skilled Technical Writer to join our Zero Touch Mobility (ZTM) Team. As a Technical Writer, you will play a crucial role in developing and disseminating comprehensive, user-friendly documentation for our platform product based on ServiceNow technology.The ideal candidate will possess a strong blend of...
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