Senior Technical Program Manager

4 weeks ago

DeRidder, Louisiana, United States RIT Solutions, Inc. Full time
Job Title: Senior Technical Program Manager

We are seeking a highly skilled Senior Technical Program Manager to join our team at RIT Solutions, Inc. as a key program position that will drive efficiency and coordination to support the Events & Signals Platform team.

Responsibilities:

- Provide technical program management support to the Events & Signals Platform engineering team and assist where needed in overall program coordination throughout the Engagement Experiences and Platforms organization.

- Manage three technical teams, serve in scrum ceremonies, and provide release support as needed.

- Lead planning meetings, scrum ceremonies, and cross-functional coordination.

- Proactively work with product management and other project stakeholders to prioritize initiatives, define project scope and objectives, understand requirements, and effectively communicate requirements to engineering teams to drive projects forward.

- Work with engineering teams and leadership to establish processes that will ensure success on high-priority business initiatives and improve efficiency.

- Manage program reporting for engineering efforts.

- Identify, analyze, prioritize, mitigate, and communicate project risks to internal and external partners.

- Ensure Jira hygiene for all Events & Signals Platform initiatives including the recording and tagging of tickets to the appropriate business initiatives and releases.

- Create and maintain Jira reports, dashboards, burndowns, and track velocity.

Requirements:

- Have extensive experience in Technical Project/Program Management, with 8+ years of experience in the software industry.

- Have experience in managing multiple technical teams, scrum teams, software development lifecycle delivery, and release management of back-end service and consumer-facing software.

- Have experience executing Agile and other software development methodologies.

- Have extensive experience with industry-standard project management tools such as JIRA and Confluence to generate reports, dashboards, burndowns, and track velocity.

- Excel in leading effective meetings, planning, documenting decisions, and follow-up.

- Can effectively manage project tracking and reporting at all levels within the company.

- Display initiative, take a proactive approach, and be able to start the conversation and guide other program leads in process development. Consistently evaluating processes and seeking ways to improve at every iteration.

- Have developed essential soft skills including meeting facilitation, communication, teamwork, collaboration, flexibility, problem-solving, critical thinking, and conflict resolution.

- Learn quickly and enthusiastically, particularly about technical systems and issues.

- Maintain a positive attitude and deliver through ambiguity.

Education:

- Bachelors Degree

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