Sales Associate

4 weeks ago


Cleveland, Texas, United States McCoy's Building Supply Full time
Job Title: Sales Associate

Job Summary:
The Sales Associate will assist customers with purchasing merchandise. This role requires excellent customer service skills, good verbal communication skills, and the ability to operate available equipment. The ideal candidate will have basic mathematical skills, knowledge of building products, and local building codes.

Responsibilities:
  • Greet and interact with customers.
  • Consult with customers to understand needs and preferences.
  • Demonstrate and explain available merchandise.
  • Emphasize product features, quotes prices, and credit terms.
  • Retrieve desired merchandise and place special orders.
  • Build and maintain customer relationships.
  • Assist customers in resolving complaints.
  • Investigate and resolve customer problems.
  • Operate the cash register accurately.
  • Process returns and exchanges.
  • Assist with stocking and restocking products.

Requirements:
  • High school diploma or equivalent.
  • Successful completion of on-the-job training.
  • Prolonged periods of standing and working on the computer.
  • Lifting up to 30 pounds at times.
  • Ability to perform repetitive movements.

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