Telecommunications Network Analyst Senior

3 days ago


Orlando, Florida, United States Orlando Health Full time

The Senior IT Unified Communications Analyst role at Orlando Health involves maintaining the Information Technology (IT) Unified Communications (Telephony) and Collaboration Infrastructure within all Orlando Health facilities.

Key Skills and Qualifications

  • Minimum of three years of hands-on experience with Cisco Packaged Contact Center Enterprise, Cisco Unified Contact Center Express, Cisco Voice Gateways, Cisco Unified Border Elements (CUBE), traditional telephony services, and call recording technologies.
  • Strong understanding of Internet Protocol and network terminology.
  • Bachelor's degree required or three years of directly related work experience may substitute for the Bachelor's degree.

Compensation and Benefits

The estimated annual salary for this position is $80,000 - $110,000, depending on experience. Orlando Health offers a comprehensive benefits package, including medical, dental, vision, and retirement plans, as well as paid time off and holidays.



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