Smart Home Installation Technician

2 weeks ago


Macomb, Illinois, United States Vivint Full time

About Vivint

Welcome to Vivint, a leading smart home company dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are.

Job Description

We are seeking a skilled Smart Home Installation Technician to join our team. As a Direct-To-Home Smart Home Pro, you will provide expert-level installation and services, delivering the highest caliber of customer service. You will act with honesty and integrity, offering customers peace of mind.

Key Responsibilities

  • Earn piece rate pay and enjoy an unlimited commission plan.
  • Become an expert on smart home technology by training on industry-leading products.
  • Manage inventory and assets with a business owner mentality.
  • Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
  • Create solutions to protect and simplify customers' lives.
  • Conduct routine maintenance and inventory of company products and equipment.
  • Explain and provide detailed system capabilities and operational instructions to various customers.
  • Control your own income by providing opportunities for customers to purchase additional products and services.
  • Leverage service and installation appointments into leads and revenue.

Requirements

  • Exceptional customer service skills.
  • Sales experience and/or field service experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required)
  • Someone who thrives in a team environment and can also be trusted to work independently.
  • Willingness to submit to a criminal background check.
  • Current valid driver's license and reliable transportation

Physical Demands

  • Lift and carry up to 45 lbs.
  • Climb ladders up to 14'.
  • Work in attics and other limited-space areas.
  • Bend, kneel, crouch, and stand for long periods.


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