Installation Technician
3 days ago
About Vivint
Welcome to Vivint, a leading smart home company dedicated to redefining the home experience with intelligent products and services. We're driven by the idea of a smarter, cleaner, more connected future, and we're passionate about creating safer, more sustainable homes for our customers.
Job Summary
We're seeking a skilled Installation Technician to join our team. As a Direct-To-Home Smart Home Pro, you'll provide expert-level installation and services, delivering the highest caliber of customer service and acting with honesty and integrity. You'll work independently, managing inventory and assets with a business owner mentality, and leveraging service and installation appointments into leads and revenue.
Key Responsibilities
- Earn piece rate pay and enjoy an unlimited commission plan.
- Become an expert on smart home technology by training on industry-leading products.
- Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
- Create solutions to protect and simplify customers' lives.
- Conduct routine maintenance and inventory of company products and equipment.
- Explain and provide detailed system capabilities and operational instructions to various customers.
- Control your own income by providing opportunities for customers to purchase additional products and services.
Requirements
- Exceptional customer service skills.
- Sales experience and/or field service experience is helpful.
- Someone who thrives in a team environment and can also be trusted to work independently.
- Willingness to submit to a criminal background check.
- Current valid driver's license and reliable transportation.
Physical Demands
- Lift and carry up to 45 lbs.
- Climb ladders up to 14'.
- Work in attics and other limited-space areas.
- Bend, kneel, crouch, and stand for long periods.
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