Patient Services Advocate II
4 weeks ago
At AltaMed Health Services, we're passionate about helping those in need and growing our team with like-minded individuals. Our commitment to providing exceptional care and making a meaningful difference in our communities drives us forward every day.
Job Overview
As an AltaMed ambassador, you'll be the face of our organization, welcoming and attending to the needs of all patients. You'll create a positive front office patient experience by managing expectations and demonstrating compassion and respect. Additionally, you'll function as a member of the healthcare team, assisting in the delivery of patient-focused care by showcasing excellent communication and problem-solving skills.
Requirements
High School diploma or equivalent required
Minimum of 1 year experience required as a customer service agent, greeter, or receptionist-type role; 1.5-2 years preferred
Current valid BLS certificate required
Bi-lingual English/Spanish/Mandarin/Cantonese strongly preferred
Compensation
$28.15 hourly
Benefits & Career Development
Medical, Dental, and Vision insurance
403(b) Retirement savings plans with employer matching contributions
Flexible Spending Accounts
Commuter Flexible Spending
Career Advancement & Development opportunities
Paid Time Off & Holidays
Paid CME Days
Malpractice insurance and tail coverage
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program
Pet Care Insurance
Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
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