Customer Service Representative

4 days ago


Clearwater, United States Staff My Agency Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, providing prompt and accurate service to meet their needs.
  • Insurance Expertise: Utilize your knowledge of insurance products and services to educate customers on their options and provide personalized recommendations.
  • Team Collaboration: Work closely with our team to achieve sales and customer service goals, while maintaining a positive and productive work environment.
Requirements
  • License Requirements: Possess a Property & Casualty license and a Life and Health license.
  • Communication Skills: Excellent written, verbal, and listening skills, with the ability to effectively communicate with customers and team members.
  • Interpersonal Skills: Strong interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Organizational Skills: Proven ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Self-Motivation: Self-motivated and results-driven, with a strong desire to succeed in a fast-paced environment.
What We Offer
  • Competitive Compensation: Salary plus bonus structure, providing opportunities for growth and advancement.
  • Benefits: Paid time off, vacation, and personal/sick days, as well as opportunities for professional development and growth.
  • Team Environment: Collaborative and supportive team environment, with opportunities to learn and grow with a dynamic and experienced team.


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