Customer Service Representative

4 weeks ago


Temecula, California, United States ResourceMFG Full time

Job Summary: ResourceMFG is seeking a skilled Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Answer inbound and outbound calls, responding to customer inquiries and requests.
  • Use computer systems to access and update data, ensuring accurate and efficient service.
  • Maintain knowledge of our products and offerings, providing expert guidance to clients.
  • Collaborate with colleagues to resolve customer concerns and improve overall service quality.

Requirements:

  • Previous customer service experience, preferably in a manufacturing or technical environment.
  • Proficiency in CAD software, including AutoCAD and Citrix.
  • Excellent communication and problem-solving skills, with the ability to work independently.

What We Offer:

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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