Solutions Architect

6 days ago

Rockville, Maryland, United States Icomera North America Full time
About the Role

We are seeking a highly skilled Solutions Engineer to join our team at Icomera North America. As a Solutions Engineer, you will play a critical role in designing and delivering innovative solutions to our customers in the ICT environment.

Key Responsibilities
  • Review customer requirements and best practice guidelines to design solution architectures that meet customer demands.
  • Secure technical solutions and support to sales teams, conducting technical analysis of system configurations to determine customer-specific pricing.
  • Prepare designs and specifications, schedules, cost estimates, deployment, installation, testing, and commissioning of solutions.
  • Perform site surveys to develop and/or evaluate installation designs.
  • Prepare and conduct technical sales briefings for customer and company representatives.
  • Evaluate sales proposals to ensure they are technically accurate and consistent with the organization's quality standards.
  • Lead and own project design documentation, including system architecture, solution designs, BOM, installation, and commissioning procedures.
  • Refine and accurately document system architecture designs to be implemented.
  • Produce base system configuration files and document procedures for rolling out on a larger scale.
  • Participate in First in Class Installations and make changes/modifications to fit installations.
  • Lead, complete, and document customer solution testing, including First Article Inspections, Functional, Static, and Dynamic Acceptance Testing, and Commissioning.
  • Support the efficient and smooth transition of solutions into operational support, providing support and guidance for implementation issues.
  • Resolve/troubleshoot implementation problems and conduct initial user training.
  • Support, guide, and train Field Systems Engineers.
  • Request quotations via a documented process from third parties and subcontractors.
  • Own and drive requests to Supply Chain for new part numbers and hardware configurations.
  • Spot opportunities for upselling based on technical demands.
  • Support knowledge sharing and education within the Solution Engineering team, other Icomera departments, customers, and external stakeholders.
About You

We are looking for a driven and organized self-starter who can prioritize delivering high-quality results according to demanding timelines. You should be able to form long-term trusting relationships both internally and externally. Occasional travel to HQ as well as project-based travel will be necessary.

Requirements
  • Bachelor's degree in electrical engineering, software engineering, data science, or ICT networking or similar. Master's degree preferred in communication engineering or wireless engineering.
  • 3+ years working in a sales and project engineering role in the ICT environment, preferably within industrial networks.
  • Fluent (written and spoken) in English. Other language skills are a plus but not a must.
  • Excellent verbal and written communication skills.
  • Strong negotiation, organizational, and presentation skills.
About Icomera North America

We offer an excellent team-focused environment, an opportunity to be part of a truly innovative and fast-growing company, a chance to make your mark on the future technology for public transport, an extremely flexible, fun, and varied schedule, a role containing a true mix of strategic and hands-on, both local and global, premium health insurance, generous PTO policy, 401k matching up to 6% from day 1, free parking, walking distance to public transit, access to gym and other leisure activities in the building, and walking distance to Pike & Rose.

We welcome candidates from all backgrounds, and we value a diverse and inclusive work environment.

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