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ServiceNow Technical Solution Architect

2 months ago

Rockville, Maryland, United States LCG, Inc. Full time
Job Title: ServiceNow Technical Solution Architect

LCG, Inc. is seeking a highly skilled ServiceNow technical solution architect to join our team. As a key member of our ServiceNow practice, you will be responsible for designing and implementing ServiceNow solutions that meet the needs of our clients.

Key Responsibilities:

  • Provide technical expertise in the ServiceNow platform and its various modules, including ITSM, ITOM, ITAM, Service Portal, Agile, PPM, and App Engine Studio.
  • Lead the ServiceNow solution architecture design and enhancement activities across multiple implementations, ensuring the technical integrity of ServiceNow projects.
  • Develop and communicate architectural strategy and roadmaps.
  • Engage with stakeholders to understand their needs and provide expert guidance on how ServiceNow can meet those needs.
  • Research, evaluate, build proof of concepts, and adoption of new technologies.
  • Act as a technical evangelist for ServiceNow solutions, promoting best practices and innovative solutions.

Requirements:

  • Minimum of 10 years of experience working with the ServiceNow platform, including ITSM, ITOM, App Engine Studio, and other modules.
  • Proven experience in architecting ServiceNow solutions, developing App Engine solutions, leading implementations, developing roadmaps, evaluating and integrating enterprise applications with ServiceNow, and developing and maintaining collaborative relationships.
  • Excellent communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders.
  • Strong understanding of business processes and how ServiceNow can support and improve them.
  • Certifications required: Certified System Administrator (CSA), Certified Application Developer (CAD), and Certified Implementation Specialist certifications strongly preferred.

Compensation and Benefits:

The projected compensation range for this position is $168,700 to $222,900 per year with a target rate of $195,900 benchmarked in the Washington, D.C. metropolitan area. LCG offers a competitive, comprehensive benefits package, including health insurance options, life and disability insurance, retirement plan contributions, paid leave, federal holidays, professional development, and lifestyle benefits.

LCG's Commitment to Diversity and Inclusion:

LCG is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.