Plumber and Service Professional

2 days ago


Orchard Park, New York, United States Reding Inc Full time
Job Description

As a Plumbing Services Technician at Reding Inc, you will play a vital role in delivering exceptional service and support to our customers. Your primary responsibility will be to assist in the achievement of the company's strategic objectives and annual goals.

Key Accountabilities:

  • Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and Reding standards.
  • Adjust, repair, replace sewage and sump pumps, and communicate the benefits of Club Memberships.
  • Complete all required documentation on services, collect, record, and deliver fees to designated office administration.
  • Cut, thread, assemble, and install pipes; connect valves; caulk joints; and test finished jobs by allowing water to flow through correctly.
  • Perform a thorough and accurate plumbing inspection, including a Health & Safety Checklist, and communicate findings to the customer in a written option sheet.
  • Repair of drain, sewer, and water lines, and prepare detailed finding reports with pictures to discuss with customers.
  • Other duties as assigned.

Requirements:

  • High school diploma/GED
  • Preferably 3 years of plumbing service experience
  • Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment
  • Strong relationship building skills, customer-focused, and disciplined
  • Excellent verbal and written communication skills
  • Function in a team environment
  • Valid driver's license and approved to drive by Company's insurance carrier

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