Clinical Support Professional for Neurologic Care

5 days ago


Orchard Park, New York, United States Dent Neurologic Group LLP Full time
Role Overview

The Dent Neurologic Group LLP is seeking a skilled Clinical Support Professional to join our team. This individual will provide essential nursing support and ensure high-quality patient care across all Dent clinics.

Key Responsibilities
  • Compliance and Quality Assurance
    • Ensure adherence to quality assurance, HIPAA, customer focus, infection control, and safety regulations as per facility policies and NYS regulations.
  • Patient Care and Support
    • Serve patients with compassion and attention to detail, maintaining effective communication with physicians and practice administration to deliver efficient and effective patient care services.
    • Determine the urgency of messages and phone calls, prioritizing tasks accordingly.
    • Verify patient chart/EMR information, ensuring accuracy and legitimacy of requests.
  • Documentation and Administration
    • Accurately document patient interactions and chart updates in the EMR system.
    • Prepare e-prescriptions for provider review and completion.
    • Assist with insurance, compensation, disability, and prior authorization forms.
    • Coordinate scheduling with medical secretaries.
  • Maintaining a Clean and Organized Environment
    • Ensure work areas are clean and tidy, setting up examination rooms, cleaning, and disinfecting as needed.
    • Maintain inventory of medical supplies and replenish as required.
  • Interpersonal and Communication Skills
    • Interact respectfully and professionally with patients, families, and other healthcare professionals.
    • Refer patients to relevant resources, including billing and financial support.
Requirements
  • Education and Certification
    • Completion of an LPN program from an accredited college or technical school.
    • Active NYS Practical Nurse License, free and clear of restrictions.
  • Physical Demands
    • Minimal physical effort while rooming patients; frequent walking; potentially prolonged periods of standing.
    • May include assistance to disabled patients in transfers to and from wheelchairs.
    • Regular fine hand manipulation.
    • Associated health risks related to patient exposure, including body fluids.
Compensation and Benefits

Estimated salary: $60,000 - $80,000 per year, depending on experience. The Dent Neurologic Group LLP offers a competitive compensation package, including medical, dental, and vision plans, life insurance, 401(k) retirement plan, critical illness, accident, and legal plans, wellness program, learning and development opportunities, paid time off, and paid holidays.



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