Hotel General Manager

18 hours ago

Springfield, United States O'Reilly Hospitality Management, LLC Full time

JOIN OUR TEAM

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

  • A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community

involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.

  • Seeking supportive, collaborative, detailed-oriented people to join our teamAt OHM, we offer:
  • 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible
  • Health, Dental, Vision & Life Insurance
  • Paid Time Off, including Paid Parental Leave
  • Growth Potential and Career Advancement
  • Hotel/Restaurant Travel Perks & Discounts

Never wait for a paycheck again OHM Team Members can sign up for earned wage access through DailyPay on day one

Now Hiring: General Manager
Location: Fairfield Inn & Suites by Marriott - Springfield, MO

Essential Responsibilities:

  • Staff Leadership:
  • Lead, train, and mentor staff, including hiring, recruiting, motivating, coaching, performing evaluations, and managing progressive discipline.
  • Revenue and Budget Management:
  • Ensure monthly, quarterly, and annual revenue goals are achieved.
  • Actively participate in hotel sales efforts and collaborate on budget and expense plans.
  • Partner with senior leadership to create exceptional guest experiences and achieve profitability.
  • Actively participate in property revenue meetings to maximize revenue and profit.
  • Operational Oversight:
  • Respond professionally and helpfully to team member and guest issues.
  • Ensure adherence to OHM and brand standards and guidelines.
  • Liaise with guests, team members, and Hub leadership.
  • Oversee services of vendors, contractors, and suppliers.
  • Ensure compliance with operational standards, company policies, and federal/state/local laws.
  • Reporting and Communication:
  • Timely submission of required reports to the Regional Director of Operations, CEO, and Owner.
  • Ensure accuracy and timeliness of financial and team member-related administrative duties.
  • Maintain a positive rapport with local organizations and represent the company within the community.
  • Safety and Compliance:
  • Ensure all safety and licensing regulations are followed.
  • Embrace O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
  • Additional Duties:
  • Perform other duties and responsibilities as required or requested.

Skills & Abilities:

  • Strong leadership, management, organizational, and communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel) and relevant brand-specific PMS.
  • Ability to motivate and manage a diverse team, ensuring service meets OHM and brand standards.
  • Capacity to handle the pressures of coordinating multiple activities and recommending solutions.
  • Excellent multitasking and prioritization skills.
  • Professional appearance and demeanor.
  • Strong analytical skills for measuring business potential and value.
  • Ability to interact effectively with all levels of customers and hotel management.
  • Comfortable with high visibility and leadership roles in the hotel and community.

Education & Experience:

  • Comprehensive hospitality experience required.
  • Experience in Hotel experience preferred.
  • Bachelor’s degree in Hospitality Management or Business preferred.
  • Current driver’s license required.

Physical Requirements:

  • Minimum lifting capacity of 50 pounds; must be able to lift items up to 40 pounds overhead and transport food and cooking utensils weighing up to 10 pounds.
  • May be required to lift in excess of 50 pounds on occasion.

Physical Activity:

  • Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.

Environmental Conditions:

  • Inside work environment with protection from weather conditions but not necessarily from temperature changes.

This is a safety-sensitive position that may be subject to additional safety requirements.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • Day shift
  • On call

Experience:

  • Hotel management: 1 year (Preferred)
  • Hospitality: 1 year (Preferred)

Ability to Commute:

  • Springfield, MO 65803 (Preferred)

Work Location: In person

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