Account Representative

4 days ago


Akron, Ohio, United States Total Quality Logistics Full time
About the Role

We are seeking a highly motivated and results-driven Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will play a critical role in supporting and working with our established Sales Team to drive revenue growth.

Key Responsibilities:

  • Communicate effectively with the sales team and customers to build and maintain ongoing relationships
  • Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
  • Work with the sales team to provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information in our state-of-the-art systems
  • Collaborate with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed
  • Become a subject matter expert for TQL's new transportation services

What We Offer

We offer a competitive compensation package, including a $40,000 base salary with uncapped commission opportunities. Additionally, we provide paid relocation to our headquarters in Cincinnati, OH, as well as comprehensive health, dental, and vision coverage. Our 401(k) plan includes a company match, and we offer a structured mentoring program to support your career growth.

Requirements

To be successful in this role, you will need:

  • A college degree (preferred but not required)
  • The determination to work harder than anyone you know
  • Excellent communication skills
  • Strong problem-solving skills, with the ability to address conflicts effectively
  • The ability to work with the latest technologies
  • An obsession with providing great customer service

Where You'll Be

You will be based at our office in Akron, OH, where you will have the opportunity to work with a talented team and contribute to the success of our company.



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