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Lead Systems Architect

2 months ago

Richardson, Texas, United States She Recruits, LLC Full time
Senior Systems Engineer

Location: Remote

Salary: $95k-120k

Are you ready to elevate your career to new heights?

We are in search of a Senior Systems Engineer who is not just skilled but is a visionary in managing our digital ecosystem. If you excel in troubleshooting, are a guardian of security, and possess a flair for innovative technology, this opportunity is crafted for you.

Why This Role is Unique:
  • Take charge of a digital landscape where YOUR insights influence our IT strategies.
  • Your expertise will resonate throughout our technological framework.
  • Engage in exciting projects that go beyond routine tasks; embark on a journey to discover cutting-edge technologies.
  • As a Senior Systems Engineer, you will have the autonomy and support to develop and implement transformative ideas that will redefine our industry.
The Senior Systems Engineer will be tasked with efficiently resolving service requests, ensuring customer satisfaction, maintaining documentation for supported systems, and mentoring junior team members. Your daily responsibilities will encompass:
  • Administration and support of on-premise and cloud-based servers, including Microsoft 365, Azure, virtual environments, storage, security, and Backup Disaster Recovery (BDR) systems.
  • Managing escalations and providing advanced support for service requests that exceed the capabilities of entry-level technicians.
  • Collaborating with project and technical teams to implement server solutions, Microsoft 365, Azure storage, and BDR projects across both on-premise and cloud environments.
Essential Qualifications:
  • A genuine commitment to delivering exceptional customer service.
  • Ability to prioritize effectively and maintain focus on tasks.
  • Experience with a Managed Service Provider.
  • Proven track record of completing projects within deadlines.
  • Ability to take initiative and work independently.
  • Extensive experience with Microsoft Azure.
  • Strong background in Microsoft 365, Teams, and SharePoint.
Preferred Skills:
  • Current professional IT certifications, such as:
    • Microsoft Azure, 365, Security
    • Cisco CCNA, CCNP
    • ISC2 SSCP, CISSP