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Licensed Health Insurance Sales Agent
2 months ago
DirectedLINK, a national workforce solutions company, is seeking a skilled Health Insurance Agent to join our team. As a key member of our organization, you will play a vital role in assessing customer needs and providing tailored solutions to meet their insurance requirements.
Key Responsibilities:
- Engage with clients to understand their health insurance needs and preferences.
- Provide comprehensive product information and recommend suitable solutions.
- Consult with clients to tailor insurance plans that meet their individual requirements.
- Proactively identify sales opportunities and promote additional products or services.
- Resolve client concerns and complaints promptly and effectively to ensure satisfaction.
- Maintain accurate records of client interactions and transactions.
- Adhere to communication protocols, guidelines, and compliance standards.
Requirements:
- Strong sales and customer service skills with a proven track record of exceeding targets.
- Excellent verbal and written communication abilities.
- Experience in an inbound call center, sales, or customer service role is essential.
- Ability to work independently and collaboratively in a dynamic, fast-paced environment.
- Must complete a free 4-hour Federally-Facilitated-Marketplace (FFM) Certification from before starting training.
Certifications & Experience:
· Active Life & Health Insurance License from any State.
· 1 year of experience selling Healthcare marketplace plans is a plus.
· Willingness to obtain Non-Resident State licenses: AL, AR, AZ, GA, IN, KS, MI, MO, MS, NC, OH, OK, SC, TN, TX, VA.
Other Requirements:
· Prolonged periods of sitting at a desk and working on a computer.
· The position requires visual focus and concentration in front of a computer screen for the duration of the shift.
Technology Requirements:
· 6Mbps internet speed
· Headset with built-in microphone