Senior Quality Manager

1 month ago


Claremont, North Carolina, United States CommScope Full time
Job Title: Senior Quality Manager

CommScope is seeking a Senior Quality Manager to lead our Quality Assurance team in Claremont, NC. As a key member of our organization, you will be responsible for developing and implementing quality systems, processes, and procedures to ensure compliance with ISO 9000/TL9000:2016 standards.

Key Responsibilities:
  • Lead a team of 35 engineers and technicians to develop, implement, and manage all aspects of quality, training, documentation, calibration, and equipment engineering functions and programs.
  • Support both Broadband and Enterprise business units.
  • Ensure that all products meet or exceed customer requirements and expectations.
  • Direct the ISO 9000/TL9000:2016 program and promote a culture of continual improvement and Lean/Kaizen.
  • Develop and implement training processes to ensure all employees are properly trained and certified.
  • Manage 35+ department employees and ensure training and developmental needs are met.
  • Ensure effective Supplier Quality Assurance and Incoming Quality Control programs are in place.
  • Support R&D, Process Engineering, Controls Engineering, Global Manufacturing Engineering, and Operations across all NC Cable products.
Requirements:
  • Bachelor's degree and 10+ years of previous manufacturing-related experience required.
  • Engineering or a related technical degree and/or a master's degree is highly preferred.
  • Minimum of 8 years' leadership experience in the Quality Assurance field.
  • Working knowledge of Quality tools such as SPC, FMEA, Control Plans, Root Cause Analysis, Poka Yoke, etc.
  • Working knowledge of continuous improvement tools such as Lean, 6 Sigma, Kaizen events.
  • Must have working knowledge of ISO 9000/TL9000:2016 Quality System Standards.
  • Excellent decision-making and interpersonal skills are essential.
  • Ability to lead project teams across departments and/or cross-functional personnel located at multiple facilities within North America.
What We Offer:
  • A comprehensive benefits package, including paid vacation, medical, dental, and vision plans.
  • A 401(k) plan and participation in the Company's Annual Incentive Plan.
  • Opportunities for career growth and development.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com.



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