Metro By T-Mobile Retail Sales Representative

4 days ago


Montgomery, Alabama, United States NTG AL Full time

Are you looking for a sales career where you can earn a base plus commission for telecommunications?

We're seeking highly energetic, reliable, and customer service-friendly individuals who want to be sales representatives. Compensation plus motivating commission structure. Full-time positions available.

Responsibilities:

  • Approach customers with confidence and a smile, greet them warmly.
  • Sell cellular devices and wireless solutions in a one-on-one selling environment and ask customers to provide feedback on customer service experience.
  • Ability to hit store goals.
  • Deliver excellent customer service, making this the kind of experience a customer will tell their friends about.
  • Complete online training for product and promotion knowledge and ensure team members have completed the training.
  • Assess customer's needs and concerns as you build a genuine relationship with them.
  • Build customer trust, educate your customer, and offer solutions that pave the way for a potential Metro by T-Mobile sale.
  • Tailor to each customer the right plans (right fit guide), device, and accessories for their needs.
  • Troubleshoot phones.
  • Need to know how to use a computer for POS, Excel, mobile app, and process checkout.

We'll also count on you to support your team by:

  • Keeping the store looking its best with daily housekeeping.
  • Keeping updated on current plans and promotions.
  • Promoting outdoor marketing.
  • Stocking/audit inventory.

You'll also gain an amazing benefits package, including:

  • Ongoing paid training.
  • Supportive team environment.
  • Employee and family discount services.
  • Huge discounts on accessories for friends and family.

Benefits:

  • Employee discount.
  • Flexible schedule.
  • Health insurance.

Shift:

  • Day shift.
  • Evening shift.
  • Morning shift.


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