Restaurant Shift Manager
1 month ago
The Shift Manager is an hourly position responsible for assisting management in routine administrative and operational tasks within the restaurant. This role serves as a key member of the team, driving excellence in customer service and maintaining company standards in product and facility specifications.
Key Responsibilities
Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards.
Conducts periodic food safety audits and provides ongoing coaching and feedback to crew on customer service, product quality, and speed of service.
Shares with the Management team day-to-day responsibility for cash procedures, including bank deposits, making change, opening/closing safe, and verifying drawers.
Conducts daily inventory, completes shift-to-shift food safety audit, and sets up daily control sheets.
Reviews facility and equipment readiness, monitors inventory, food preparation, and order fulfillment to ensure adherence to company standards.
Monitors speed with service (SWS) performance and resolves bottlenecks to achieve SWS goals.
In the absence of management, responsible for food and supplies deliveries and restaurant opening and closing.
Benefits
30 hours a week are entitled to enroll in medical, dental, and 401k benefits.
32 hours a week are entitled to PTO.
36 hours a week are entitled to short-term disability.
Period bonus potential up to $1.00 per hour for every hour worked.
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