Hospitality Operations Director

2 weeks ago


Dacula, Georgia, United States Stars and Strikes Full time
Job Summary

Stars and Strikes Family Entertainment Center seeks an accomplished Hospitality Operations Director to drive success in our fast-paced, high-volume environment.

The ideal candidate will have 1-2 years of management experience, preferably in hospitality or food & beverage, and possess strong leadership skills.

This role involves overseeing daily operations, managing staff, and ensuring exceptional guest experiences across food & beverage, bowling, and arcade areas.

We offer a competitive salary range of $70,000 - $85,000 per year, depending on experience.

Key Accountabilities
  • Develop and implement strategies to enhance guest satisfaction and loyalty.
  • Lead and motivate a high-performing team to achieve business objectives.
  • Maintain high-quality standards, adhering to company policies and procedures.
  • Identify opportunities for process improvement and implement changes to increase efficiency.
  • Resolve operational issues impacting guest satisfaction or employee performance.


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