Medical Billing Resolution Expert
7 days ago
We are looking for a highly motivated and results-driven Medical Billing Resolution Expert to join our team. As a key member of our operations team, you will play a vital role in resolving complex client issues related to medical billing and claims processing.
Your responsibilities will include responding to client inquiries, resolving issues related to claims processing, and providing personalized support throughout their healthcare journey. If you have a passion for delivering exceptional service and possess a strong understanding of the healthcare industry, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Respond to client inquiries in a timely and professional manner
- Resolve complex client issues related to medical billing and claims processing
- Provide clear explanations of benefits and coverage options
- Collaborate with internal teams to ensure seamless service delivery
- Meet or exceed productivity and quality standards consistently
Requirements:
- High school diploma or equivalent required; relevant college courses or degree preferred
- Minimum 2 years of customer service experience; 3-5 years preferred
- Experience working in the healthcare industry or with healthcare-related software advantageous
- Contact center experience required
Estimated Salary Range: $55,000 - $75,000 per annum, based on location and experience.
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