Senior Software Engineer for Conversational AI Experiences

1 day ago


Santa Clara, California, United States ServiceNow Full time
Job Title: Senior Staff Software Engineer, Conversational AI Experiences

At ServiceNow, we're revolutionizing the way organizations work by harnessing the power of AI. As a Senior Staff Software Engineer, Conversational AI Experiences, you'll play a pivotal role in shaping the future of our Generative AI products.

Key Responsibilities:
  • Design and develop high-quality, scalable, and reusable code that adheres to best practices in software engineering architecture and processes.
  • Build frameworks that power ServiceNow's line of Generative AI products, driving innovation and excellence.
  • Develop LLM-backed conversational experiences that delight our users.
  • Collaborate with product owners to understand detailed requirements and own your code from design to delivery, ensuring high-quality products.
  • Implement software that's simple to use, allowing customers to extend and customize functionality to meet their specific needs.
  • Contribute to the design and implementation of new products and features while enhancing our existing product suite.
Requirements:
  • 10+ years of experience with Java or a similar OO language.
  • Passion for JavaScript and the Web as a platform, reusability, and componentization.
  • Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations.
  • Experience with modern UI frameworks like Angular, React, or Vue.
  • Advanced knowledge of relational databases, including development, troubleshooting, and performance optimization.
  • Experience with multiple technology stacks: Cloud Dev, Platforms, Web Dev, Frameworks, or service-oriented architecture.
  • Capability to manage multiple projects with material technical risk across teams and processes; may serve as a functional lead or technical owner.
What We Offer:

We offer a competitive compensation package, including a base pay of $181,100 - $316,900, plus equity (when applicable), variable/incentive compensation, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs (subject to eligibility requirements).

We value inclusivity and welcome candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate.



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