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Senior Software Engineer, AI Engineering
2 months ago
ServiceNow is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. We're seeking a skilled Senior Software Engineer to join our AI Engineering team and drive the development of highly scalable backend services that impact AI-related products.
About Digital TechnologyWe're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. Our team delivers delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become the defining enterprise software company of the 21st century.
Key Responsibilities- Design, implement, and maintain efficient, reusable, and reliable Python code.
- Architect and develop scalable, secure, and high-performance AI-driven software solutions.
- Integrate ML/AI capabilities into the ServiceNow platform.
- Help evolve the MLOps process our team follows.
- Lead code reviews, mentor junior engineers, and enforce best practices in coding, design, and architecture.
- Collaborate with cross-functional teams to build and deploy high-quality features.
- Work with cloud platforms to develop and deploy cloud-based solutions.
- Identify and resolve software defects through debugging and troubleshooting.
- Continuously improve existing codebases to increase maintainability, performance, and scalability.
- Drive the technical direction of key projects and ensure alignment with overall business goals.
- Ensure system security and data protection principles are embedded in solutions.
- 5+ years of professional software development experience using Python.
- Strong understanding of design patterns, integration patterns/practice, data modeling principles, and best practices.
- Experience with microservices architecture.
- Expertise in building and optimizing scalable back-end systems and APIs.
- Strong experience with web frameworks like Flask and FastAPI.
- Familiarity with asynchronous programming and frameworks.
- Solid understanding of relational and non-relational databases.
- Experience with containerization technologies and cloud infrastructure.
- Proficient understanding of version control tools and continuous integration/continuous deployment pipelines.
- Excellent problem-solving skills with a focus on performance tuning, scalability, and security.
- Strong communication and collaboration skills.
We offer a competitive compensation package, including a base pay of $137,000 - $233,000, plus equity (when applicable), variable/incentive compensation, and benefits. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs (subject to eligibility requirements).
We value inclusivity and welcome candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate.
