IT Support Specialist

4 weeks ago


Northport, Alabama, United States HARDY INDUSTRIES Full time
Job Summary:
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We are seeking a highly skilled and motivated IT Support Specialist to join our team at Hardy Industries. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients across the country. With a strong focus on customer satisfaction, you will troubleshoot and resolve complex technical issues in a timely and efficient manner.

The ideal candidate will have a solid understanding of computer hardware and software, as well as networking fundamentals. Experience with PC and printer troubleshooting is a plus. You will be required to travel extensively throughout the country, often working in a fast-paced environment. We offer a competitive hourly rate of $18-$25 per hour, with opportunities for advancement.

Key Responsibilities:
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  • Provide technical support to clients via phone, email, or in-person
  • Troubleshoot and resolve complex technical issues in a timely and efficient manner
  • Travel extensively throughout the country, often working in a fast-paced environment
  • Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction

Benefits:
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  • Competitive hourly rate of $18-$25 per hour
  • Opportunities for advancement and professional growth
  • Reliable vehicle and valid driver's license required

Requirements:
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  • At least one year experience in IT or related field
  • Strong understanding of computer hardware and software
  • Networking fundamentals
  • A+ or Network+ certification preferred


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