IT Support Specialist
4 weeks ago
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We are seeking a highly skilled and motivated IT Support Specialist to join our team at Hardy Industries. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients across the country. With a strong focus on customer satisfaction, you will troubleshoot and resolve complex technical issues in a timely and efficient manner.
The ideal candidate will have a solid understanding of computer hardware and software, as well as networking fundamentals. Experience with PC and printer troubleshooting is a plus. You will be required to travel extensively throughout the country, often working in a fast-paced environment. We offer a competitive hourly rate of $18-$25 per hour, with opportunities for advancement.
Key Responsibilities:
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- Provide technical support to clients via phone, email, or in-person
- Troubleshoot and resolve complex technical issues in a timely and efficient manner
- Travel extensively throughout the country, often working in a fast-paced environment
- Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction
Benefits:
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- Competitive hourly rate of $18-$25 per hour
- Opportunities for advancement and professional growth
- Reliable vehicle and valid driver's license required
Requirements:
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- At least one year experience in IT or related field
- Strong understanding of computer hardware and software
- Networking fundamentals
- A+ or Network+ certification preferred
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