Catering Service Barista

2 weeks ago


Philadelphia, Pennsylvania, United States AEG Full time
To be eligible for this position, you must complete the application process after clicking 'Apply Now' above.

Position Overview

This role plays a crucial part in the success of AEG by delivering exceptional customer service to all patrons. The position is designed to create a memorable experience for customers by providing timely service, high-quality beverages, and maintaining a tidy and welcoming environment. This role embodies and reflects AEG's core values.

This position offers an hourly wage ranging from $14 to $19.

Benefits for Part-Time Roles: 401(k) savings plan with matching contributions.

Key Responsibilities
  • Essential functions include, but are not limited to:
    • Exhibiting integrity, honesty, and knowledge that enhance the culture, values, and mission of AEG.
    • Maintaining composure during busy periods or unexpected events to ensure smooth operations and set a positive example for the team.
    • Proactively assessing customer and store needs by continuously observing the environment and customer cues.
    • Communicating relevant information to management to facilitate a welcoming atmosphere during each shift.
    • Assisting in training new team members by positively reinforcing successful performance and providing respectful coaching as necessary.
    • Contributing to a positive team dynamic by recognizing changes in team morale and performance and communicating them to management.
    • Delivering outstanding customer service by prioritizing customer needs and establishing connections with patrons.
    • Adhering to operational policies and procedures, including cash handling and safety protocols, to ensure a secure environment for all team members.
    • Keeping a clean and organized workspace to ensure resources and products are easily accessible.
    • Consistently providing quality beverages and food items by following established recipes and presentation standards, while adhering to health and safety guidelines.
    • Recognizing and celebrating individual and team achievements through existing organizational methods.
    • Maintaining regular and punctual attendance.
Qualifications
  • Consistent attendance and punctuality, with or without reasonable accommodation.
  • Availability to work flexible hours, including early mornings, evenings, weekends, and holidays.
  • Ability to meet operational policies and standards, including providing quality beverages and food products, cash handling, and ensuring safety and security.
  • Engaging with customers to understand their needs through clear and pleasant communication.
  • Preparing food and beverages according to standard recipes or customized requests, including adjustments to temperature, ingredient quantities, or substitutions.
  • Willingness to perform various tasks within the store during each shift.

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