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Sales Support Representative

4 weeks ago

Oklahoma City, Oklahoma, United States FASTENER DISTRIBUTION HOLDINGS LLC Full time
Sales Support Representative Job Description

At FDH Aero, we are seeking a highly organized and detail-oriented Sales Support Representative to join our team. As a Sales Support Representative, you will play a critical role in supporting our sales team by providing administrative assistance, data entry, and customer communication.

Key Responsibilities:
  • Enter sales orders into our computer system with a focus on accuracy
  • Follow up on payments and credit holds, and manage Excel-based reports
  • Enter customer and/or vendor pricing into various databases
  • Assist and maintain relationships with customers (internal/external)
  • Research and provide verbal and written information up through the organization as required
  • Respond promptly to requests and follow up to ensure completion
  • Communicate with other departments to resolve basic sales administration issues and ensure customer satisfaction
  • Maintain and update files accordingly
Qualifications:
  • Previous administrative work experience in a professional office environment
  • High school diploma required
  • Established ability to perform data entry with accuracy and efficiency
  • Demonstrated ability to work well in a support role with multiple levels of personnel
  • Good verbal and written communication skills, with daily interaction with internal and/or external customers
  • Strong Word/Excel/PPT software skills
  • Knowledge of aviation/aerospace industry a plus
  • Ability to be detail-oriented and perform basic research, if required
  • Ability to multitask and competently complete assignments as required within allotted time frames
  • Ability to self-start and self-manage
  • Good problem-solving skills
  • Good time management skills
  • Ability to prioritize tasks

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.