Housekeeping Team Lead

2 days ago


Nashville, Tennessee, United States Summit Management Services Full time
Job Title: Housekeeping Supervisor Job Summary: As a Housekeeping Supervisor at Summit Management Corp, you will play a pivotal role in maintaining the high standards of cleanliness and organization at our vibrant Moxy Hotel. Your leadership and management skills will be essential in motivating and developing a team to ensure impeccable guest satisfaction. Key Responsibilities: Team Leadership and Supervision: * Supervise and lead the housekeeping staff, including room attendants, housekeeping supervisors, and cleaners. * Schedule shifts, assign tasks, and conduct regular inspections to ensure quality standards are met. Operational Oversight: * Oversee daily housekeeping operations, ensuring rooms, public areas, and back-of-house spaces are maintained to Moxy's standards. * Monitor inventory levels and ensure adequate supplies are available for housekeeping tasks. Quality Assurance: * Set and maintain high cleanliness and hygiene standards throughout the hotel premises. * Conduct regular inspections to ensure adherence to cleanliness protocols and promptly address any deficiencies. Training and Development: * Train new housekeeping staff on cleaning procedures, safety protocols, and customer service standards. * Provide ongoing coaching and support to improve team performance and efficiency. Guest Satisfaction: * Respond promptly and effectively to guest requests, inquiries, and complaints related to housekeeping services. * Strive to enhance guest satisfaction by maintaining a clean and comfortable environment. Physical Requirements: * Must be able to sit, stand, and walk for long periods of time.

Light work - exerting up to 30 pounds of force occasionally, and/or 40 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Benefits: * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance EEOC Statement: Summit Management Corp is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Summit Management Corp fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce.

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