Luxury Sales Associate

6 days ago


Austin, Texas, United States Neiman Marcus Group Careers Full time
About the Role

We are seeking a highly skilled and enthusiastic Personal Stylist Assistant to join our team at Neiman Marcus Group Careers. As a Personal Stylist Assistant, you will play a vital role in providing exceptional customer service and supporting our Personal Stylists in creating memorable experiences for our clients.

Key Responsibilities
  • Client Communication: Assist Personal Stylists with client communication, including responding to inquiries and resolving any issues that may arise.
  • Sales Support: Provide operational support during the selling process, including preparing and implementing selling appointments, ringing transactions at POS, and processing merchandise for Fashionphile Service.
  • Post-Appointment Follow-up: Complete post-appointment follow-up tasks, including order tracking, alterations, and thank you notes.
  • Appointment Scheduling: Help organize appointment scheduling, gifting initiatives, and experiences for Top Clients.
  • Client Information Management: Enter and maintain precise client information.
  • Digital Selling and Social Media: Assist with digital selling and social media presence.
  • Merchandise Management: Ensure all unsold merchandise is returned to stock.
  • Fitting Room Maintenance: Ensure the cleanliness of fitting rooms using housekeeping and maintenance services.
Requirements
  • Technology Experience: Experienced with technology and has experience using digital tools.
  • Fashion Retail Experience: Fashion retail experience is required.
  • Flexibility: Ability to work a flexible schedule.
About Neiman Marcus Group Careers

We are a relationship-driven business that leads with love in everything we do. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. We offer an inclusive and comprehensive range of benefits to our valued associates, including medical, dental, and vision benefits, disability benefits, paid parental leave, and more.



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