Kitchen Designer

{"h1": "Kitchen Designer Job Description", "p": "At Home Surplus, we are seeking a skilled Kitchen Designer to join our team. As a customer-facing team member, you will deliver outstanding customer experiences while increasing sales. You will be responsible for managing the design process from first in-store interaction through ordering, ensuring accurate layouts, measurements, and quotes. You will also be responsible for proactive follow-up communication with the customer to close sales and provide complete and accurate sales orders.

Responsibilities:

* Manage the design process from first in-store interaction through ordering
* Ensure accurate layouts, measurements, and quotes
* Provide proactive follow-up communication with the customer to close sales
* Complete and accurate sales orders
* Straightforward communication and realistic fulfillment timelines to manage customer expectations

Requirements:

* Design experience with 2020 or similar space planning, design, and visualization software
* Outstanding listening skills
* Warm and enjoys interacting with people
* Willing to ask relevant questions to deliver designs that sell
* Detail-oriented with outstanding follow-through
* Enthusiastic team player
* Consistent, reliable, punctual, and organized
* Professional presentation with strong verbal communication and above-average written communication skills
* Balance of courage and humility, owning mistakes, asking for help, and addressing problems before they escalate
* Balance of moderate creativity and a willingness to follow basic sales funnel processes
* Familiarity with kitchen fixtures and the basics of residential construction
* High school diploma or equivalent (GED)
* Ability to work a flexible schedule based on department and store needs
* Moderate flexibility, including the ability to work some Saturdays, in keeping with a traditional retail environment
* Speaks and understands English clearly, fluency in other languages a plus

Physical/Environmental Requirements:

* Work is performed in a showroom/warehouse retail environment during traditional retail business hours
* Physical requirements include extended periods of time working at a desktop computer, extended periods of time standing, speaking in person, on the phone, and by video, and limited travel to properties to measure, etc.

Compensation:

* Competitive base salary/wage based on experience and skill level
* Monthly bonus program
* Benefits: Health, Vision, Dental, EAP, Disability, Life. PTO. 401k
* Advancement opportunities related to the continued rapid growth of the company
"}