Implementation Manager

4 weeks ago

Princeton, New Jersey, United States Berlitz Full time
Job Summary

Berlitz is seeking a highly skilled Implementation Manager to lead projects within its internal digital transformation practice. The ideal candidate will oversee the project delivery and implementation of new technical systems and solutions throughout the technology organization.

The successful candidate will have significant experience in software implementation and business analysis, with a proven track record of delivering high-quality projects on time and within budget. They will also possess exceptional leadership skills, with the ability to effectively manage complex projects, liaise with cross-functional teams, and drive successful implementations.

The role will support our cloud system platforms, including CRM, financial systems, third-party integrations, and similar applications. The successful candidate will also serve as a subject matter expert in areas such as BI, data warehousing, business architecture, or reporting.

Key Responsibilities

Lead end-to-end project management for the implementation of a variety of software solutions
Maintain the organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies
Direct technological research by studying organization goals, strategies, practices, and user projects
Complete projects by coordinating resources and timetables with user departments and data center
Verify application results by conducting system audits of technologies implemented
Preserve assets by implementing disaster recovery and backup procedures and information security and control structures
Recommend information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements
Maintain quality service by establishing and enforcing organization standards
Maintain professional and technical knowledge by staying current on state-of-the-art practices
Contribute to team effort by accomplishing related results as needed
Provide strong leadership and mentorship to project team members, fostering a culture of accountability, collaboration, and excellence
Identify project level metrics and KPIs relevant to project success
Conduct post project reviews to collect data, analyze trends and report on performance
Work with the business community to document functional test scenarios, test plans, and end-user acceptance testing

Requirements

Five+ years of experience in cross-disciplinary management of technology projects and Business Analyst experience is a must
Experience with cloud data tools and platforms (AWS, Azure, Salesforce, Snowflake, etc)
Experience with Agile or other iterative project management methodologies expected
Proven ability to thrive in a fast-paced, dynamic environment, and effectively manage competing priorities and stakeholders
Highly organized and adaptable to a fast-paced dynamic environment
Must be able to multitask and manage multiple concurrent projects
Experience using platforms such as Jira, Confluence, Teams
Strong documentation skills
Occasional after-hours work as needed
Ability to manage and work with a team or as an individual contributor

Salary and Benefits

Salary: $130,000 or DOE
Business casual corporate office environment
Travel Requirements: As needed, generally minimal

Equal Opportunity Employer

Berlitz is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.

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