Bakery Team Leader and Service Specialist

3 weeks ago


Palo Alto, California, United States Sprinkles Cupcakes Full time

Job Title: Bakery Team Leader and Service Specialist

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About Sprinkles Cupcakes:

Sprinkles Cupcakes is a leading bakery chain that offers a unique and delicious cupcake experience to its customers. We are seeking an experienced Bakery Team Leader and Service Specialist to join our team in this exciting role.

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Salary: $38,000 - $50,000 per annum (dependent on location)

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About the Role:

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We are looking for a highly skilled and motivated Bakery Team Leader and Service Specialist to lead our bakery team and provide exceptional customer service. The successful candidate will be responsible for managing the front-of-house operations, supervising staff, and ensuring that all customers receive a warm and welcoming experience.

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The ideal candidate will have a minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. They will also possess excellent communication and leadership skills, as well as the ability to work well under pressure.

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Key Responsibilities:

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  • ">
  • Lead the bakery team, providing guidance and support as needed">
  • Provide exceptional customer service, ensuring that all customers receive a warm and welcoming experience">
  • Supervise staff, ensuring that they are aware of their responsibilities and are meeting the required standards">
  • Maintain high standards of quality and service, ensuring that all products meet our standards">
  • Ensure that all health and safety regulations are met, and maintain a clean and safe working environment">
  • Monitor sales and revenue, identifying areas for improvement and implementing changes as necessary">
  • Develop and implement strategies to improve customer satisfaction and loyalty">
  • Collaborate with other departments to ensure seamless operations and achieve business objectives">
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Requirements:

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  • A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality">
  • Excellent communication and leadership skills">
  • Ability to work well under pressure and make sound decisions quickly">
  • Strong organizational and time management skills">
  • Ability to work independently and as part of a team">
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Benefits:

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  • Competitive salary and benefits package">
  • Ongoing training and development opportunities">
  • Opportunities for career advancement">
  • Discounts on our products and services">

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