Bakery Team Leader and Service Specialist
3 weeks ago
Job Title: Bakery Team Leader and Service Specialist
">About Sprinkles Cupcakes:
Sprinkles Cupcakes is a leading bakery chain that offers a unique and delicious cupcake experience to its customers. We are seeking an experienced Bakery Team Leader and Service Specialist to join our team in this exciting role.
">Salary: $38,000 - $50,000 per annum (dependent on location)
">About the Role:
">We are looking for a highly skilled and motivated Bakery Team Leader and Service Specialist to lead our bakery team and provide exceptional customer service. The successful candidate will be responsible for managing the front-of-house operations, supervising staff, and ensuring that all customers receive a warm and welcoming experience.
">The ideal candidate will have a minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. They will also possess excellent communication and leadership skills, as well as the ability to work well under pressure.
">Key Responsibilities:
">- ">
- Lead the bakery team, providing guidance and support as needed">
- Provide exceptional customer service, ensuring that all customers receive a warm and welcoming experience">
- Supervise staff, ensuring that they are aware of their responsibilities and are meeting the required standards">
- Maintain high standards of quality and service, ensuring that all products meet our standards">
- Ensure that all health and safety regulations are met, and maintain a clean and safe working environment">
- Monitor sales and revenue, identifying areas for improvement and implementing changes as necessary">
- Develop and implement strategies to improve customer satisfaction and loyalty">
- Collaborate with other departments to ensure seamless operations and achieve business objectives">
Requirements:
">- ">
- A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality">
- Excellent communication and leadership skills">
- Ability to work well under pressure and make sound decisions quickly">
- Strong organizational and time management skills">
- Ability to work independently and as part of a team">
Benefits:
">- ">
- Competitive salary and benefits package">
- Ongoing training and development opportunities">
- Opportunities for career advancement">
- Discounts on our products and services">
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