Customer Care Supervisor
4 weeks ago
We are seeking a highly skilled and experienced Customer Care Supervisor to join our team at Abercrombie & Fitch Co. This role is responsible for leading and developing a team of customer care professionals, providing exceptional service to our customers, and driving continuous improvement in our operations.
Key Responsibilities- Lead and develop a team of customer care professionals to achieve exceptional service standards
- Oversee a wide range of specialized contact types, including fraud queues, tier 2 escalations, and social media interactions
- Personally oversee all customer contacts escalated to the executive team, ensuring prompt, empathetic, and thorough resolution
- Test and validate new functionalities within Customer Care tools, providing documented feedback and working closely with leadership to influence product roadmaps and prioritize tool enhancements
- Responsible for delivering on the expectations of the key performance indicators for the Home Office customer care team, inclusive of customer satisfaction scores, quality assurance, and productivity
- At least 2 years of leadership experience, preferably in retail or customer-facing roles
- Experience in resolving escalated customer issues
- Proven ability to coach, develop, and inspire team members to continuously improve their performance
- Ability to handle multiple tasks and requests while maintaining results in core job functions and responsibilities
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
- Access to cutting-edge technology and tools
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Customer Service Supervisor
3 weeks ago
Columbus, Ohio, United States PILOT Full timePilot Company is a leading network of travel centers with a strong commitment to customer service and quality. We are seeking a skilled Customer Service Supervisor to join our team and lead our store operations.The ideal candidate will possess excellent customer service skills, be self-motivated, and have a strong understanding of store operations and PFJ's...
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Retail Customer Service Supervisor Part Time
4 weeks ago
Columbus, Ohio, United States TJ Maxx Full timeJob Title: Retail Customer Service Supervisor Part TimeAt TJ Maxx, we're committed to providing an exceptional customer experience. As a Retail Customer Service Supervisor, you'll play a key role in ensuring our customers receive the best possible service. Your responsibilities will include:Key Responsibilities:Lead a team of customer service representatives...
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Shift Supervisor
3 weeks ago
Columbus, Ohio, United States PLS Financial Services, Inc. Full timeJob SummaryPLS Financial Services, Inc. is seeking a highly motivated and experienced Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for providing leadership and guidance to our store staff, ensuring excellent customer service, and driving sales and revenue growth.Key ResponsibilitiesLead and motivate store staff to deliver...
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Retail Customer Service Supervisor Part Time
4 weeks ago
Columbus, Ohio, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Supervisor to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store.Key ResponsibilitiesCreate a positive internal...
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Licensed Customer Care Advocate
3 weeks ago
Columbus, Ohio, United States Pumpkin, Inc. Full timePumpkin, Inc. is seeking a skilled Customer Care Advocate to deliver exceptional service and create a positive experience for our customers. As a key member of our team, you will help pet parents understand how to protect their furry companions with our insurance and non-insurance products. Your primary responsibility will be to interact with customers and...
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Area Supervisor
3 weeks ago
Columbus, Ohio, United States Ross Stores Full timeJob Title: Area SupervisorAt Ross Stores, we are seeking a highly motivated and organized Area Supervisor to join our Store Leadership team. As an Area Supervisor, you will be responsible for overseeing the daily operations of a specific area of the store, including supervising associates, maintaining a clean and organized work environment, and ensuring...
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House Supervisor
4 weeks ago
Columbus, Ohio, United States Columbus Springs - Dublin Full timeOverviewColumbus Springs East, a part of Lifepoint Behavioral Health, is seeking a passionate and patient-centric House Supervisor to join our team. As a key member of our leadership team, you will oversee the entire hospital operation during night shifts, ensuring seamless delivery of care to our patients.As a House Supervisor, you will be responsible...
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Route Supervisor
4 weeks ago
Columbus, Ohio, United States AVI Foodsystems Full time{"title": "Route Supervisor", "description": "At AVI Foodsystems, we are seeking a highly motivated and organized Route Supervisor to join our team. As a key member of our operations team, you will be responsible for leading and assisting on projects assigned by the Branch Manager, maintaining positive customer relations by visiting accounts, and...
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Customer Service Lead
4 weeks ago
Columbus, Ohio, United States American Signature Furniture Full timeAt American Signature Furniture, we're dedicated to helping families create their dream homes. As a Customer Care Lead, you'll play a critical role in ensuring our customers receive exceptional service. Your responsibilities will include supporting Customer Care Supervisors, mentoring team members, and developing your leadership skills through our talent...
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Customer Care Ambassador
3 weeks ago
Columbus, Ohio, United States Bobb Says Yes Full timeUnlock Your Potential as a Customer Care RepresentativeBobb Automotive is seeking a positive and friendly voice to join our A-Team as a Customer Care Representative. As the face and voice of our company, you will be responsible for making a lasting impression on new customers and helping them find the perfect vehicle.As a member of our A-Team, you will be...
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Area Supervisor
2 months ago
Columbus, Ohio, United States Ross Dress for Less Full timeJob Title: Area SupervisorJoin Ross Dress for Less as an Area Supervisor and take on a challenging role that requires strong leadership and operational skills. As a key member of the Store Leadership team, you will be responsible for overseeing a specific area of the store and ensuring that all operations run smoothly.Key Responsibilities:Area Management:...
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Area Supervisor
4 weeks ago
Columbus, Ohio, United States Ross Stores Full timeRoss Stores Macon Road Job OpportunityWe are seeking a highly motivated and experienced Area Supervisor to join our team at Ross Stores. As an Area Supervisor, you will be responsible for a specific area of the store, ensuring a positive and easy-to-shop environment for our customers.Key Responsibilities:Supervise and lead a team of associates to achieve...
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Service Supervisor
3 weeks ago
Columbus, Ohio, United States D.H. Pace Company, Inc. Full timeJob Title: Service SupervisorJob Summary:DH Pace Company, Inc. is seeking a Service Supervisor to join our team in Columbus, OH. As a Service Supervisor, you will be responsible for assisting with daily scheduling, providing problem-solving assistance, and monitoring installers' and service technicians' schedules to maximize efficiency and profitability.Key...
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Route Supervisor
2 weeks ago
Columbus, Ohio, United States AVI Foodsystems Full timeAVI Foodsystems is seeking a skilled Route Supervisor to join our team in Columbus, OH. This role offers a company car and cell phone reimbursement. As a leading food service company, we provide comprehensive services with a focus on quality, service, and value.Duties & Responsibilities:Assist in the training and development of team membersReview reports...
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Housekeeping Supervisor
3 weeks ago
Columbus, Ohio, United States Tru By Hilton East Broad Full timeJob Title: Housekeeping SupervisorJob Summary:We are seeking a highly motivated and organized Housekeeping Supervisor to join our team at Tru By Hilton East Broad. As a Housekeeping Supervisor, you will be responsible for overseeing the cleaning and maintenance of our hotel rooms and public areas, ensuring that our guests have a clean and comfortable...
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Assistant Maintenance Supervisor/Estimator
4 weeks ago
Columbus, Ohio, United States Northpoint Asset Management Full timeJob OverviewWe are seeking a skilled and motivated Assistant Maintenance Supervisor/Estimator to join our dynamic team at Northpoint Asset Management. As a key member of our property management team, you will play a critical role in overseeing maintenance activities, conducting property inspections, and ensuring that all maintenance tasks are completed...
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Imaging Supervisor
4 weeks ago
Columbus, Ohio, United States OhioHealth Full timeJob Summary:The Imaging Supervisor is responsible for overseeing the day-to-day operations of medical imaging modalities at our assigned center. This includes ensuring high-quality services, supporting patients, physicians, families, and other departments. The supervisor will maintain appropriate staffing levels, ensure equipment is in good working...
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Nurse Supervisor
1 month ago
Columbus, Ohio, United States Otterbein SeniorLife Full timeJob Title: Nurse SupervisorAt Otterbein SeniorLife, we are seeking a skilled and compassionate Nurse Supervisor to join our team. As a Nurse Supervisor, you will play a vital role in ensuring the highest level of care for our residents.Responsibilities:Oversee the delivery of resident care, ensuring adherence to established policies and procedures.Assign...
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Maintenance Supervisor
4 weeks ago
Columbus, Ohio, United States Dietz Property Group Full timeMaintenance Supervisor Job DescriptionWe are seeking a skilled Maintenance Supervisor to lead our maintenance team at one of our residential communities in the Columbus, OH area. As a key member of our team, you will be responsible for ensuring the repair and upkeep of our community, including supervision of maintenance technicians and grounds keepers, team...
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Operations Supervisor
3 weeks ago
Columbus, Ohio, United States KBS Full timeOperations Supervisor Job DescriptionAt KBS, we are seeking an experienced Operations Supervisor to lead our team of Account Coordinators and drive customer service excellence. As a key member of our operations team, you will be responsible for ensuring service delivery meets or exceeds client expectations.Key Responsibilities:Oversee office-based team...