Voucher Program Support Specialist
3 weeks ago
CVR Associates, INC is looking for a highly organized and detail-oriented VOUCHER PROGRAM SUPPORT SPECIALIST to join our team. In this role, you will provide critical support to program participants, owners, and property managers.
The estimated annual salary for this position is $48,000-$58,000 based on experience and location.
About the JobThis position involves assisting with various aspects of the Housing Choice Voucher Program, including program-related inquiries, notifications, and referrals. The successful candidate will possess excellent communication skills and the ability to work effectively in a team environment.
Main Responsibilities:
- Explaining the process, status, and results of annual and interim recertifications, transfers, inspections, abatements, and other program activities.
- Giving general information regarding the rent calculation process.
- Responding to calls from owners or property managers and routing inquiries to proper departments.
Requirements:
- High school diploma or equivalent required; one to two years of college, business, or technical school preferred.
- A minimum of one year of customer service or related experience required.
- Previous experience in an inbound call center/customer service department is desirable.
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