Branch Director, Home Health
4 days ago
The Branch Director is a pivotal role at CenterWell Home Health, responsible for overseeing the day-to-day operations of our home health branches. This includes ensuring operational efficiencies, quality of patient care, regulatory compliance, and support for business development and patient growth. As a leader, you will supervise clinical staff, direct responsibility for ensuring compliance with federal, state, and local laws, and contribute to long-range planning, fiscal viability, and quality of care.
Key Responsibilities:
- Develop and implement operational strategies to drive efficiency and quality.
- Supervise and support clinical staff to deliver high-quality patient care.
- Collaborate with the Area Director of Operations and Finance Department to establish revenue and budget goals.
- Recognize and support clinical leadership to promote effective performance and delivery of quality home care services.
- Maintain office operations in a safe, efficient, and organized manner, meeting local ordinances and regulations.
- Conduct continuous quality improvement meetings, review patient satisfaction data, and follow up on negative surveys and visits.
- Communicate with the Area Director of Operations for direction, problem-solving, and implementation of programs and protocols.
- Partner with Sales Directors and Account Managers to meet admission goals and participate in sales and marketing initiatives.
Requirements:
- Current and unrestricted Registered Nurse licensure (in the state of practice) preferred.
- Minimum of 2 years of healthcare operations management experience, preferably within Home Health or Hospice.
- Outstanding leadership skills with demonstrated experience motivating, educating, supervising, and supporting staff.
- Experienced with quality improvement monitoring and reporting tools and methods.
- Knowledge of business management, governmental regulations, and accreditation standards.
- Fiscal management experience.
- Excellent verbal and written communication skills.
- EMR proficiency, prior Homecare Homebase (HCHB) experience is a plus.
- Must be proficient with Microsoft Word and Excel.
- Must possess a valid state driver's license, reliable transportation, and automobile liability insurance.
About CenterWell Home Health:
CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery, or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers working together to help patients rehabilitate, recover, and regain their independence.
About Us:
CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth-largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional, and social wellness of our patients.
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