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Maintenance Operations Manager

1 month ago


West Hempstead, New York, United States Heatherwood Full time
About Heatherwood

Heatherwood has been a leading provider of upscale residential rental communities, commercial properties, and luxury urban spaces for over 70 years. Our commitment to quality constructions, striking designs, and providing exemplary service sets us apart as one of the most highly regarded leaders in the industry. We offer a competitive benefits package including health & dental insurance, 401(k), and paid time off.

Job Overview

We are seeking an experienced Maintenance Operations Manager to join our team at our newest location in West Hempstead, NY. This apartment complex features 428 housing units across two buildings and a two-acre courtyard with various amenities, including outdoor and indoor fitness centers, work-from-home spaces, pools, barbecues, fire pits, and more.

Responsibilities and Duties
  • A “Safety First” approach to daily operations.
  • Maintain interior and exterior property standards.
  • Ensure openness and approachability to feedback and consistent communication with your team and management.
  • Advanced understanding and experience with mechanical systems, including HVAC equipment, plumbing, electrical repair, appliance repair, painting, and carpentry.
  • Familiarity with building and property management applications, such as Yardi and Suite Spot.
  • Ability to assume responsibilities in your absence.
  • Train and develop maintenance technicians on technical and administrative skills.
  • Evaluate performance and contribute to the development of maintenance associates.
  • Support the community manager in driving day-to-day maintenance operations.
Requirements
  • A positive attitude and team-oriented approach.
  • A minimum of 5+ years of experience in a supervisory role in multifamily residential or commercial maintenance.
  • Experience managing maintenance associates, 3rd-party services, and budgets.
  • Strong time management and ability to implement and communicate timelines.
  • Effective vendor management and problem-solving skills.
  • Computer proficiency, including work order systems, purchasing, and budget management.
Benefits and Development Opportunities
  • A salary range of $100,000 - $125,000 per year, based on experience.
  • Ongoing training and development opportunities, including safety culture training, pool and spa certification, and HVAC training.
  • The opportunity to work in a fast-paced environment with a focus on delivering world-class maintenance and service.
  • A collaborative and supportive team environment.