Cashier - Customer Service Expert
4 days ago
Role Summary
We are seeking a highly motivated and customer-focused Cashier to join our team at Erewhon Market in Santa Monica. As a Cashier, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a safe and clean shopping environment.
Key Responsibilities
- Provide excellent customer service and address customer needs in a timely and effective manner.
- Meet the monthly minimum membership sign-up requirement by actively engaging with customers and encouraging them to sign up for a membership.
- Educate customers on the benefits of our membership program, non-profit donation drives, or other rotating promotions.
- Be an advocate for the company's mission and familiarize yourself with our products, promotions, and membership program.
- Assist cashier supervisors in controlling customer flow and backed-up lines by reducing waiting time for customers.
- Follow proper procedures for cashiering, handling of tenders, use of tares, sales of alcoholic beverages, and use of PLUs and UPCs.
- Follow all cash handling procedures, understand, meet, and exceed Erewhon cashier variance policy.
- Follow established cashier procedures to report errors in retail pricing or signage.
- Maintain a safe, clean, and well-organized cashier station and shopping environment by changing tapes as needed, sweeping floors, and completing all required cashier logs.
- Adhere to safe work practices and ensure compliance with all applicable US regulatory rules and regulations.
Requirements
- Previous retail or cashier experience required.
- Customer service focus and great work ethic.
Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability, or perceived disability. We are committed to providing a safe and inclusive work environment for all employees.
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