Fertility Care Specialist
24 hours ago
Shady Grove Fertility, a leading fertility center in the United States, is seeking an experienced and compassionate Patient Care Coordinator to join our team.
Job Summary:We are looking for a highly skilled and empathetic individual to provide exceptional patient care and support to our fertility patients. The successful candidate will work closely with physicians, medical providers, and patients to deliver expert care and service for fertility treatments.
Responsibilities:- Assist with the clinical care of fertility patients
- Provide patient/couple counseling, procedure teaching, and communicate physician orders and instructions
- Provide pre and post-op education and establish a compassionate environment by providing emotional and psychological support to patients and their families
- Work independently to assure program goals are achieved and support and promote excellence in customer service
- High School diploma; Associates degree preferred
- Excellent oral and written communication, interpersonal, and customer service skills
- Ability to work autonomously and in a team environment
- Strong attention to detail, demonstrated ability to follow-through, and high degree of comfort with computer applications, accuracy, and speed with data entry
- Minimum of one year of prior experience in healthcare and familiarity with medical terminology
- Competitive pay + bonus
- Comprehensive training
- Medical, dental, vision, and 401(k) matching
- Generous paid time off and holidays
- Tuition assistance
- Ability to make an impact in the communities we serve
We promote and develop individual strengths to help staff grow personally and professionally. Our core values of Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) guide us daily to work hard and enjoy what we do.
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