Healthcare and Benefits Specialist

3 weeks ago


Downers Grove, Illinois, United States Lakeshore Talent Full time
Benefits Account Manager Role
The ideal candidate for this role at Lakeshore Talent will have a strong background in employee benefits and experience working with clients to understand their needs. This position involves collaborating with the team to deliver a multi-year strategic plan, overseeing client projects, and providing benchmarking reports to clients. Additionally, the successful candidate will assist with client billing and eligibility audits, resolve claims and coverage issues, and advise clients on compliance matters.

Responsibilities:
  • Maintain strong client and carrier relationships.
  • Collaborate with the team to deliver a multi-year strategic plan.
  • Oversee client projects, including vendor implementation.
  • Provide benchmarking reports (annually, quarterly, or monthly) to clients.
  • Resolve claims and coverage issues elevated from HR.
  • Assist with client billing and eligibility audits; occasionally conduct audits independently.
  • Advise clients on compliance matters and provide monthly reports as needed.

Qualifications:
  • Bachelor's degree required.
  • 3-5 years of experience as an Account Manager or Account Representative in the employee benefits field (or an equivalent combination of education and experience).
  • Knowledge of self-funding plans.
  • Knowledge of software: employee navigator, benefit paint, or brain shark highly preferred
  • Client-facing experience required.
  • L&H License required.
  • Experience with Agency Management systems preferred.
  • Proficiency in MS Excel.

Estimated Salary Range: $75k - $100k annually

About Our Team:
Lakeshore Talent is a dynamic team of professionals dedicated to providing exceptional service to clients. We are committed to achieving success by matching top talent with the right opportunities.

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