Patient Engagement Specialist
3 days ago
We are a pioneering healthcare technology company leveraging the power of Virtual Reality to revolutionize pain management and physical rehabilitation solutions. Founded by Booth MBA students with diverse medical and business expertise, we share a passion for disrupting the healthcare space and helping patients suffering from pain.
Job OverviewThis exciting opportunity is available for a highly motivated individual to join our customer relationship team as a Patient Engagement Specialist - Virtual Reality Healthcare. As a key member of our team, you will be responsible for supporting our innovative device in physical therapy clinics/customer sites, ensuring seamless implementation and ongoing support, acting as a liaison between our company and its customers, and providing valuable customer feedback to our development team.
Key Responsibilities- Support the introduction and maintenance of our revolutionary device in physical therapy clinics/customer sites, fostering strong relationships with clients and promoting effective device utilization.
- Act as a crucial link between our organization and its customers, addressing concerns, providing guidance, and ensuring overall satisfaction.
- Cultivate and maintain a deep understanding of customer needs, preferences, and pain points, feeding this knowledge back into our product development process to drive innovation and improvement.
- A keen interest in working for a startup environment, where adaptability and creativity are essential.
- A genuine enthusiasm for new physical rehab technologies and their potential to transform patient care.
- An ability to travel between clinic sites, necessitating excellent time management and organizational skills.
- A general aptitude for troubleshooting basic laptop, hardware, and software issues, requiring a problem-solving mindset and analytical thinking.
We offer a competitive salary of $85,000 per year, commensurate with experience, along with opportunities for growth and professional development within our dynamic organization. If you are a self-motivated and energetic individual with a passion for virtual reality healthcare, please submit your application.
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Patient Engagement Liaison
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