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Guest Service Cashier

2 months ago

Sheridan, Wyoming, United States Holidayinnclub Full time

Position Title: Marketplace Cashier - Full Time

Job Category: Resort Operations

Overview:

The Marketplace Cashier plays a crucial role in delivering exceptional service to our guests. This position is dedicated to creating a welcoming atmosphere by greeting guests warmly, demonstrating comprehensive product knowledge, and assisting with their selections.

Key Responsibilities:

  1. Provide outstanding customer service by warmly greeting all guests.
  2. Assist guests with processing room and credit card transactions efficiently.
  3. Perform food handling and service duties with attention to detail.
  4. Respond to inquiries regarding all food and beverage offerings.
  5. Complete any additional tasks as assigned by management.

Qualifications:

To be considered for this role, candidates must possess a high school diploma or GED. Additionally, the following qualifications are essential:

  • Minimum age of 21 years.
  • Exceptional guest relations skills with the ability to address guest inquiries effectively.
  • Capability to learn cash handling procedures and operate POS systems for transaction processing.
  • Excellent verbal and written communication skills.
  • In-depth knowledge of the menu with the ability to promote and suggest items.
  • Proficiency in speaking, writing, and understanding the English language.
  • Able to thrive in a fast-paced, high-demand work environment.

This position is vital to ensuring that our guests have a memorable experience at Holiday Inn Club. We look forward to welcoming dedicated individuals to our team.