Room Attendant
2 months ago
We are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team at TownePlace Suites by Marriott. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guest rooms.
Key Responsibilities- Room Preparation: Enter and prepare rooms for cleaning, ensuring all necessary supplies are available.
- Dusting and Cleaning: Dust and clean all surfaces, including furniture, fixtures, and equipment.
- Supply Replenishment: Replenish guestroom and bath supplies as needed.
- Bathroom Cleaning: Clean the bathroom, including the shower, sink, toilet, and mirrors.
- Closet Organization: Clean and organize closets, including dusting and polishing furniture.
- Carpet Care: Vacuum and rack the carpet to ensure it is clean and free of debris.
- Room Security: Check and secure rooms to ensure guest safety and security.
- Amenity Replenishment: Replenish amenities, such as toiletries and towels, according to operational standards.
- Guest Services: Deliver and retrieve items on loan to guests, such as irons and ironing boards.
- Guest Relations: Ensure the security and privacy of guest rooms and maintain positive guest relations at all times.
- Housekeeping Standards: Maintain cleanliness, sanitation, and organization of assigned work areas.
- Trash and Recycling: Empty trash containers and ashtrays, and ensure recycling is properly sorted.
- Bed Making: Remove dirty bed linen and make up beds with clean linen.
- Closet Maintenance: Clean closets and door tracks, removing dust and debris, and ensure correct placement of hangers and other items.
- Furniture Arrangement: Realign furniture to the floor plan to ensure a comfortable and inviting guest experience.
- Guest Requests: Attend to guest calls, requests, and complaints in a timely and professional manner.
- Standard Operating Procedures: Follow standard operating procedures to ensure consistency and quality in housekeeping services.
- Guest Satisfaction: Strive to achieve and exceed guest satisfaction scores.
- Room Status: Update the status of rooms cleaned on assignment sheets.
- Cart Management: Return and restock carts at the end of each shift.
- Cleaning Experience: 1 year of cleaning experience preferred.
- Hotel Experience: 1 year of hotel experience preferred.
- Shift: 8-hour shift.
- Days: Monday to Friday.
- Holidays: Available to work holidays.
- Weekends: Available to work weekends.
- Dental Insurance: Comprehensive dental insurance.
- Employee Discount: Discounts on hotel stays and other services.
- Health Insurance: Comprehensive health insurance.
- Life Insurance: Life insurance coverage.
- Paid Time Off: Paid time off for vacation, sick leave, and other personal reasons.
- Vision Insurance: Comprehensive vision insurance.
- Signing Bonus: Signing bonus for new hires.
- Tips: Eligible for tips and gratuities.
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