Room Attendant

2 months ago


Loveland, Colorado, United States TownePlace Suites by Marriott Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team at TownePlace Suites by Marriott. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guest rooms.

Key Responsibilities
  • Room Preparation: Enter and prepare rooms for cleaning, ensuring all necessary supplies are available.
  • Dusting and Cleaning: Dust and clean all surfaces, including furniture, fixtures, and equipment.
  • Supply Replenishment: Replenish guestroom and bath supplies as needed.
  • Bathroom Cleaning: Clean the bathroom, including the shower, sink, toilet, and mirrors.
  • Closet Organization: Clean and organize closets, including dusting and polishing furniture.
  • Carpet Care: Vacuum and rack the carpet to ensure it is clean and free of debris.
  • Room Security: Check and secure rooms to ensure guest safety and security.
  • Amenity Replenishment: Replenish amenities, such as toiletries and towels, according to operational standards.
  • Guest Services: Deliver and retrieve items on loan to guests, such as irons and ironing boards.
  • Guest Relations: Ensure the security and privacy of guest rooms and maintain positive guest relations at all times.
  • Housekeeping Standards: Maintain cleanliness, sanitation, and organization of assigned work areas.
  • Trash and Recycling: Empty trash containers and ashtrays, and ensure recycling is properly sorted.
  • Bed Making: Remove dirty bed linen and make up beds with clean linen.
  • Closet Maintenance: Clean closets and door tracks, removing dust and debris, and ensure correct placement of hangers and other items.
  • Furniture Arrangement: Realign furniture to the floor plan to ensure a comfortable and inviting guest experience.
  • Guest Requests: Attend to guest calls, requests, and complaints in a timely and professional manner.
  • Standard Operating Procedures: Follow standard operating procedures to ensure consistency and quality in housekeeping services.
  • Guest Satisfaction: Strive to achieve and exceed guest satisfaction scores.
  • Room Status: Update the status of rooms cleaned on assignment sheets.
  • Cart Management: Return and restock carts at the end of each shift.
Requirements
  • Cleaning Experience: 1 year of cleaning experience preferred.
  • Hotel Experience: 1 year of hotel experience preferred.
Work Schedule
  • Shift: 8-hour shift.
  • Days: Monday to Friday.
  • Holidays: Available to work holidays.
  • Weekends: Available to work weekends.
Benefits
  • Dental Insurance: Comprehensive dental insurance.
  • Employee Discount: Discounts on hotel stays and other services.
  • Health Insurance: Comprehensive health insurance.
  • Life Insurance: Life insurance coverage.
  • Paid Time Off: Paid time off for vacation, sick leave, and other personal reasons.
  • Vision Insurance: Comprehensive vision insurance.
  • Signing Bonus: Signing bonus for new hires.
  • Tips: Eligible for tips and gratuities.


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