Care Transition Liaison

5 days ago


Worcester, Massachusetts, United States LHC Group Full time
Job Summary

LHC Group, a leading provider of home health and hospice care, is seeking a skilled Care Transition Liaison to facilitate the transition of patients between referring physicians or hospitals to our agency. As a Care Transition Liaison, you will play a critical role in ensuring a smooth transition of care, educating patients and families on our services, and confirming acceptance of our agency based on patient needs.

Responsibilities
  • Facilitate referrals of new and existing patients to our home health agency, following the Right of Choice
  • Collaborate with physicians and case managers to identify patient needs and obtain approval for admission from our agency
  • Obtain necessary medical records and send them to our agency
  • Coordinate the start of care between hospitals and our agency
  • Under the direction of the branch, collaborate with case managers and physicians to complete order sets needed for admission
  • Reduce verbal orders to writing and follow up to have them signed by physicians, if licensed
  • Assist with processing requests for medication refills for patients admitted to our agency, when applicable, based on licensure
  • Communicate with the Executive Director any complaints or concerns from physicians or hospitals
  • Serve as a resource to case managers, physicians, and patients regarding services that home health can provide
  • Document activities and productivity within available systems, including Marketscape CRM and HomeCare HomeBase
Requirements
  • Prior experience in hospital, physician office, home health, or hospice settings preferred
  • LPN/LVN or licensed medical professional preferred
  • Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation


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