Senior Underwriting Operations Specialist
3 weeks ago
The Senior Underwriting Operations Specialist will play a key role in supporting the underwriting team by providing efficient and high-quality underwriting administration services. This includes monitoring data, ensuring timely and complete documentation of files, and working closely with other teams to ensure the highest quality of service.
Key Responsibilities
- Prepare and coordinate all transactions and internal processing for multiple products, including binder preparation support, invoices, complex policies, and endorsements.
- Drive the renewal process by ensuring the review and approval of renewing policies by underwriters and system setup of renewals by Operations support team.
- Process Broker of Record (BORs) letters and communicate effectively with underwriters and brokers to secure necessary information.
- Support finance, systems, data, and actuarial teams in ad-hoc tasks and assist with onboarding new hires or acting as a mentor for Operations Technical Specialists colleagues.
- Assist in designing and implementing back-office operations and workflows and ensure all work is processed according to Service Level Agreements.
- Liaise and train offshore shared service members and communicate daily with outsource team on quality of work and exceptions.
- QA policies to ensure accuracy.
- 5-10 years' experience in the insurance industry.
- Prior experience with Specialty Property & Casualty lines of business.
- Experience with Salesforce, Subscribe, IMS, and ODEN Policy Terminator a plus.
- Strong computer and typing skills and proficient knowledge of Microsoft Suite applications.
- Excellent written and verbal communication skills and a focused eye for detail and accuracy.
- Strong time management and organizational skills and a desire to work as part of a team in a collaborative environment.
- Bachelor's Degree in business-related or similar discipline.
Ryan Specialty is an Equal Opportunity Employer committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. We seek to offer our employees a comprehensive and best-in-class benefits package that helps them achieve their physical, financial, and emotional well-being goals.
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